Privacy Policy

privacy policyTrust Pharmacy (“we,” “our,” “us”) prioritizes the privacy and security of our visitors. This Privacy Policy outlines how we handle information on our websites, mobile applications, and other online services that link to this Privacy Policy (collectively, the “Services”). By accessing and using our Services, you agree to the terms outlined in this Privacy Policy.

Information Collection

When you visit Trust Pharmacy’s website, you typically are not required to provide personal information. However, we may request some or all of the following types of information when you engage with specific content or features, submit inquiries, or contact us directly:

  • Contact details, including your name, email address, and postal address
  • Demographic data such as age, gender, income, and residency status
  • Health-related information
  • Eligibility information for certain insurance programs
  • Geolocation data and zip code
  • Communication preferences and interests
  • Search queries
  • Correspondence and any other information you send to us
  • Additional information as described at the point of collection or with your consent.

When you use our online services, we may automatically gather certain information, including:

  • Your Internet Protocol (IP) address, which can sometimes indicate your general geographic location
  • Unique identifiers, such as mobile device identification numbers
  • Your browser type and operating system
  • Websites visited before and after accessing our services
  • Pages viewed and links clicked within our services
  • Data collected through cookies, web beacons, Local Shared Objects, and other technologies
  • Details about your interactions with emails, including links clicked and whether the emails were received, opened, or forwarded
  • Standard server log information

This information helps us improve your experience and maintain the security of our services.

Use of Your Personal Data

We may use your personal data for several purposes:

  • To Provide and Maintain Our Service: Including monitoring service usage to ensure optimal performance.
  • To Manage Your Account: Handling your registration and providing access to various functionalities available to registered users.
  • For Contract Performance: Managing and fulfilling purchase contracts for products, items, or services you’ve acquired through our service.
  • To Contact You: Reaching out via email, phone calls, SMS, or push notifications about updates, functionalities, products, or security updates.
  • To Manage Your Requests: Addressing and managing any requests you submit to us.
  • For Other Purposes: Utilizing your information for data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our services, products, marketing efforts, and overall user experience.

Sharing of Information

Safeguarding your privacy is our utmost priority. We are dedicated to maintaining your trust by providing transparency regarding how and when we share the information we collect.

Here’s how Trust Pharmacy handles your information:

  1. Service Providers: We partner with reliable service providers who assist us in delivering and enhancing our services. These include hosting providers, data analysts, and customer support teams.
  2. Healthcare Collaborations: We may share information with trusted healthcare partners to offer personalized health-related content and services tailored to your needs.
  3. Business Transitions: In situations like business transfers, mergers, or bankruptcies, your information may be transferred as part of our business assets. We ensure your privacy rights are protected during such transitions.
  4. Legal Compliance and Protection: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, protect our rights, and ensure user safety.
  5. Your Explicit Consent: Your choices matter to us. With your explicit consent, we may share your information with third parties according to your preferences.
  6. Aggregate Information: To enhance our services and conduct research, we may share aggregated demographic and usage statistics with advertisers, sponsors, or research organizations.

Additionally, our website may use technologies like cookies and web beacons to collect data for analytics and to improve user experience.

Cookies and Other Tracking Technologies

Cookies are small data files placed on your computer or mobile device when you visit a website. These files allow the website to operate efficiently and provide reporting information. Cookies can be categorized into “first-party cookies” set by the website owner, and “third-party cookies” set by parties other than the website owner. Third-party cookies enable features such as advertising and analytics both on the website you visit and other websites.

We use both first and third-party cookies for several purposes:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how our website is used and improve its performance.
  • Customization Cookies: Enable us to personalize your experience by remembering your preferences.
  • Social Networking Cookies: Allow you to interact with social media platforms directly from our website.

In addition to cookies, we may use technologies like web beacons (also known as tracking pixels or clear gifs) to track website traffic patterns and email interactions. These technologies rely on cookies for proper functioning and help us analyze user behavior to enhance site performance and measure marketing campaign success.

Third parties may place cookies on your device to deliver targeted advertisements based on your browsing activities across websites. These cookies do not directly identify you unless you choose to provide personal information.

You can manage cookie preferences through your web browser settings. Most browsers allow you to accept or reject cookies, including third-party cookies. However, rejecting all cookies may limit your access to certain features of our website.

Links to Other Websites

Our website may include links to third-party websites that are not operated by us. Clicking on those links may redirect you to external sites operated by third parties. We encourage you to review the privacy policies of every website you visit.

We do not have control over the content, privacy policies, or practices of any third-party websites or services. Therefore, we assume no responsibility or liability for the activities, products, or content of these linked sites. Your interactions with these websites are governed by their own privacy policies and terms of use, which you should review before providing any personal information.

Security Measures

We have implemented robust security protocols designed to safeguard your information from loss, misuse, and unauthorized access. It’s important to note, however, that no method of data transmission or storage can be completely secure. Despite our best efforts to protect your privacy, we cannot guarantee or warrant the security of any information you disclose or transmit through our services.

While we remain committed to maintaining the confidentiality and integrity of your information, we cannot be held responsible for any theft, destruction, or unintended disclosure of your information that may occur. We continuously review and enhance our security measures to mitigate risks and ensure your data is handled responsibly.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided Trust Pharmacy with personal data, please contact us immediately so that we can take appropriate action.

If we discover that we have inadvertently collected personal data from anyone under the age of 13 without parental consent, we will promptly take steps to delete that information from our records.

In situations where the collection and use of personal information require parental consent under applicable laws, we may request consent from a parent or guardian before proceeding with such activities.

We are committed to protecting the privacy of children and complying with all relevant laws and regulations regarding children’s privacy. If you have any concerns or questions about our practices related to children’s privacy, please contact us for further assistance.

Updates to Our Privacy Policy

Our commitment to your privacy means we may occasionally revise our privacy practices. We will notify you of any significant changes by prominently posting a notice on our Services. The date of the most recent update will be indicated at the top of the notice.

Please check this page periodically to stay informed about how we are protecting your information. Your continued use of our Services after any modifications to this Privacy Policy signifies your acceptance of those changes. If you have any questions about these updates or our privacy practices, please contact us for more information.

Contact Us

If you have any questions regarding our Privacy Policy or how we handle privacy matters on our platform, please contact us via the Contact Us page. We welcome your inquiries and feedback as we continuously strive to protect your privacy and enhance your experience with us.